CRM transform marketing and customer service teams into top performers who are highly connected and collaborative so they can engage customers in meaningful ways. CRM helps reduce costs and increase profitability by organizing and automating business processes.
There are many advantages to your business with CRM system. Among countless other advantages, it provides Right information at Right Time, implementing CRM system can improve productivity, increase efficiencies, decrease costs and streamline processes.
CRM helps streamline the business cycle and add consistency to business processes. It allows you to capture potential leads and further qualify them by the likelihood they will lead to an order. You can automate assignments to ensure that leads aren’t lost and customers receive prompt responses at each touchpoint.
CRM allows you to build, track, manage, and report marketing efforts. You can create targeted marketing campaigns for different customer types. You can also connect to several popular social media sites to listen to what is being said about your business, as well as strengthen branding and build relationships with customers.
CRM enables a 360-degree customer view, with end-to-end case management capabilities, advanced analytics, and multi-channel service support. With remarkable features like these, your customer service professionals can deal with customers with the best precision and consistency.
Radius CRM is optimized specifically for small and medium business. Easy to use and quick to deploy in the cloud or on premise, it delivers a rapid return on investment so you see a positive impact on your business straight away.
Delivers important insight into customer information across multiple departments
Provides a single view of the customer for better customer relationship management, delivering real competitive advantage
Helps create and build a loyal customer base maximizing customer retention
Provides real-time access to vital information ensuring decisions can be based on a deep understanding of what is really happening in every area of your business
Advanced customization and integration capabilities
Low total cost of ownership
Ideal for business with an in-house IT resources to manage their CRM solution
Keep control of your data on your own site
Get up-and-running immediately
Some, but not full, customization capabilities
Ideal for business with limited or no in-house IT skills or expertise
Don’t need servers to manage, databases to administer, or nightly backups to perform
Ensures your sales, marketing and customer services resources are being used to maximum effect
Reduces your cost-of-sale
Reduces the cost of your marketing leads
Ensures you meet customer service level agreements
Minimizes administration costs
Reduces the potential for customer attrition
Empowers your staff to provide exceptional service to your customers
Boosts productivity and enables staff to accomplish more in their working day
Radius CRM is built on the premise of delivering rapid route to value achieved through a comprehensive out-of-the-box feature set combined with exceptional ease-of-use with easy configuration and deployment. Radius CRM offers rapid scalability & cost benefits of a public cloud combined with high levels of security through interlinked, dedicated server technology.
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