We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc. the refund is processed.
The order may be cancelled before shipment due to any of the following reasons:
The orders may be cancelled post shipment and delivery due to any of the following reasons:
Caution: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.
Conditions:
Note: Any Gift coupon circulated as promotional offer would not be refunded in case of cancellation of the order.
Refund Process:
Please connect with our customer care via email or call.
Exclusion:
We will process the refund after receipt of the product by Times Internet Limited or its business partner.