Drive growth and foster lasting customer relationships with an end-to-end retail solution that connects people, information, and processes across your organization—reducing complexity from sales to supply.
Microsoft Dynamics® AX for Retail can connect critical point-of-sale (POS) and headquarters processes with enterprise resource planning (ERP) and financials right out of the box for a comprehensive solution that delivers value in every area of the organization.
Why Microsoft Dynamics for retail? Retail is detail and complexity. Retailers have to reduce inventory investment while they improve in-stock positions, increase customer service while they reduce labor costs, and decrease operation costs while they expand to multiple channels. Add to these demands the need to consolidate acquisitions, fight off encroaching competition, and do it all in a challenging economic cycle, and it is clear that retail requires advanced business solutions. Microsoft Dynamics AX can help retailers better manage retail operations, processes, and relationships for greater profitability. Smart and cost effective with low Total Cost of Ownership (TCO) Because Microsoft Dynamics AX for Retail is built on Microsoft® products and technology, you can maximize your current IT investments for fast return on investment (ROI). You also can innovate by adding functionality at a faster pace and more cost-effectively, enabling you to scale your operations, add locations, and change processes as new retail opportunities arise Benefits
Accelerate business success with a single, end-to-end solution.
- Reduce complexity and improve operational efficiency across your retail operation with a single solution that standardizes processes across multiple sites and provides deep insight into business performance.
- Empower employees to improve customer satisfaction.
- Help people to connect with customers and suppliers and work fast and smart with access to Role Tailored tools and information specific to sales associates, store managers, buyers, and more
- Add stores and expand into new retail channels.
- React quickly to change and expand your business model by adding stores and distribution centers and taking advantage of multichannel retail opportunities. With the capability to build profitable supply chain relationships, you can get ahead of demand and improve margins.
- Get people up to speed quickly—even with a rapidly changing workforce.
- Minimize training requirements with a solution that works like and with familiar Microsoft products. The easy-to-use, intuitive user interface makes it easy for people to start working right away.
Functionality and Features |
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Centralized store management |
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Flexible POS |
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Powerful merchandising |
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Global reach and scalability |
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Multichannel enablement |
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Hardware and payment compliance |
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Investment protection |
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Sectors
As an in-store retailer, your operation needs to rely on accurate information about your customers, your stock, your sales and your supply chain in order.
Fast-moving consumer goods are particularly well adapted for the multi-channel world. Consumers expect to be able to interact, research and buy.
Few sectors have been more radically affected by the rise and influence of the internet than health and beauty. Traditional bricks and mortar companies.
Fast-moving electrical goods are particularly well adapted for the multi-channel world. Consumers expect to be able to interact, research and buy from retailers.Food and beverage retailers must overcome many considerable challenges before they can begin to deliver customer satisfaction.
Fulfillment Services : From pick and pack, credit card transactions, inspection of returned merchandise, charity donations and beyond, fulfilment activities.
As in any sector, it is the most streamlined, adaptive and functionally efficient operations that will survive and thrive. Whatever stage your Jewellery, gifts and collectibles business is at, your IT could well be holding you back by constraining your ability.