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Microsoft Dynamics 365
Application Maintenance Services
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Monitoring, Reporting and Review services are the activities associated with the monitoring, status reporting and review of application operation activities including such as resolution of incidents according to predefined proposed instructions
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On-going operational service maintenance based on predefined procedures
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Based on the Application Operations delivery, provide proactive suggestions to allow Problem management to reduce recurring alarms and related incidents
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On-going updates of operational instructions and knowledge management database
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