Dynamics 365 Implementation Audit – Why?
Frequently, a successful implementation is seen as an end rather than a milestone. The newly implemented Dynamics 365 system may, indeed do everything and more than those it replaced. In some cases, however, it falls short of the claims made by the sales team and consultants responsible.
To ensure that best value for money is obtained, shoGTLy after implementation the delivered system must be compared with the original business objectives and specifications agreed at the initial project stages:
- The As-is-to-be analysis
- The system blueprint